Shipping & Returns
Other traditional online shopping needs to take their own freight . we offer free shipping on all orders placed on our website ,Except for some local express delivery can not be directly accessible, with no minimum order sizes or special exceptions. Just because shipping is free doesn't mean it should take a long time,We understand that getting your items quickly is important to you , We will make every attempt to sent you orders by express way to your hands . Once your product has shipped, you will receive a shipping confirmation email as well as a shipment tracking number for your order ,Under normal circumstances , International shipping is handled by international EMS, within 1 week time delivery usually
Tracking Your Shipment
After you successfully place your order and have received an e-mail confirmation of shipment, you can track its status on Express Website by using the order number provided on your order confirmation email .
Please note that your item must ship before you can track it. Your package may not be visible within the shipper's tracking system until several hours after the product leaves our warehouse.
Returns and Exchanges
If our product your purchase have quality problems , we will Provide a full refund .
All our products are strictly checked by our professional quality department before shipped.But maybe it is unavoidable that parcels are impacted in various degree on the shipping way. If any product is found defective to be defective, or has been damaged in shipping, please contact Our service staff first time .If it is our responsibility,you can claim for compensation or return them back surely,and we will refund your payment when we receive your boots.Please assist us for survey, We refuse unreasonable return
Return Requirements
If you want to return make sure that:1. the products being returned includes all parts
2. the products has not been altered
3. the products is being returned within the 7 day review period.
Returns and exchanges
Returns and exchanges are accepted on merchandise within 7 days of receipt for items that have not been worn,altered or washed, and with all tags attached. Footwear returns and exchanges must include the original shoe box in its original condition and without postal labels. Damages to or omission of this box from your return/exchange may result in a fee. Please complete the return/exchange portion of your invoice and include it with your package. Please note: Shipping and handling charges are non-refundable.
Our company does not assume return shipping costs. Packages that arrive COD may be denied, or the COD amount will be deducted from your return or added to your exchange order
Non-Returnable Items
1. Items not purchased from godlovembt.com
2. Products that have been modified or altered in any way
3. Specialty items including any personalized items
4. Items that have been worn or damaged by customer
5. Items that are not returned without 7 days
